Technical Support

All Luminex MVT and CGX solutions feature:

  • Support and maintenance for software and hardware
  • Immediate response to support calls, 24x7x365
  • If remote assistance does not resolve the issue, an engineer is dispatched to the customer site, 24x7x365

Additional coverage terms are available. For more information, please contact us:

Luminex Customer Support

1-951-781-4100, option 1

1-888-LUMINEX (1-888-586-4639), option 1

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Call Priority Support for urgent matters that require an immediate 24x7 response. A current support contract or Support Contract Code is required for Priority Support.
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