Luminex Technical Support

Contact Support

Luminex prides itself on our commitment to customers and providing world-class technical support. If you are a customer and have questions about your product, need Technical Documentation, or require product maintenance or support, please contact:

Luminex Customer Support

General Inquiries

Phone: 1-951-781-4100
FAX: 1-951-781-4105

8:00 a.m. to 5:00 p.m. Pacific Standard Time
Monday-Friday

Contracted Support (24x7)

Phone: 1-888-LUMINEX (1-888-586-4639), option 1

A current support contract or Support Code is required for Priority technical support.

First Name: Subject:
Last Name:
Company/Organization: Urgency:
Phone: ext. Description:
E-mail:
Support Contract Code:
(one code only, please)
Existing Ticket ID:

Bold items are required.

Please note: Call Priority Support for urgent matters that require an immediate 24x7 response. A current support contract or Support Code is required for Priority Support.